Workshop Details

Customer Experience (CX) Strategy and Design
$3500 INC GST

Full Day | In-House | Max. 16 Participants
Workshop Outcomes:
  • Gain insight into the process of strategic thinking
  • Learn tools and resources for prototyping
  • Bridge the gap between brand and digital strategy
  • Learn UX fundamentals
  • Develop tools for human centred design thinking
  • Improve fundamental design skills
Topics Covered:
  • The hybrid strategist of the future
  • Digital principles and frameworks
  • Bringing technology into the creative process
  • Adopting Startup principles
  • Understanding the customer experience
  • An intro to human-centred design
  • The role of rapid prototyping
  • The Experience Design (XD) process
  • Delivering your CX strategy
  • Optimising the experience
  • Design principles and the tools of the trade


  • Perth
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