Expert Articles

Process Mapping with Remote Teams to Secure your Business

Process Mapping with Remote Teams to Secure your Business

To maximise the quality of standard work, process mapping is a powerful approach to documenting and providing a broad understanding across teams and departments. It has many benefits including: Improving the quality of the execution through improved knowledge Sharing understanding to cross-train teams Providing a baseline to improve from Makes the identification of waste or […]

Four Ways to Get Rid of Waste While Working Remotely

Four Ways to Get Rid of Waste While Working Remotely

Deep in the gusts of ill winds bringing an unseen threat into our communities; our public places; and our workplaces, is some good that can be wrung from it. In normal life, it’s always hard to make time to improve our processes and fix the small frustrations that happen on a daily basis at work. […]

Adopting a Lean Strategy during Difficult Times

Adopting a Lean Strategy during Difficult Times

So, what a time. It’s a constantly moving situation for business continuity due to COVID-19. I hope some of these strategies will assist you a little with helping to keep your business running nicely, despite the current challenges. One of our main focuses in a Lean implementation is on maintaining a high level of interpersonal […]

Creating a Psychological Safety Net

Creating a Psychological Safety Net

Leaders are spinning in many directions as the world of work appears to have lifted off its axis and everyone is trying to find handles to hang onto. Teams of people are having to work from home and are needing leaders who can support them in different ways. The leaders of today realise they’re struggling […]

3 Tips to Re-Designing Services in Turbulent Times

3 Tips to Re-Designing Services in Turbulent Times

If your chasing sustainability and growth in this rapidly changing environment, then focusing on the needs of your customers is the most certain way to get there.    Now is the perfect time to think about your customers and refine what and how you are offering your products or services. With people’s routines in upheaval and new needs […]

Financial Risks in a COVID-19 World

Financial Risks in a COVID-19 World

The business world has changed dramatically and perhaps forever as a result of the coronavirus pandemic. Even with the various financial incentives available in the government’s stimulus package, survival has become the primary focus. ASIC have identified the top five reasons businesses fail – the first being a poor strategy, the other four all relate […]

10 Tips to Help You Stay Calm in Tough Times

10 Tips to Help You Stay Calm in Tough Times

It goes without saying that a great number of people are stressed and anxious in the current global climate; anxious about their lives, anxious about their loved ones, anxious about their livelihoods, anxious about their larders, anxious about their leaders…the list goes on. Crises cause stress and stress causes mistakes, so this begs the question…how […]

7 Sins of Online Presenting – It’s time to raise the bar

7 Sins of Online Presenting – It’s time to raise the bar

Over the last few weeks, in response to the Corona Virus, we have seen an unprecedented surge of online meetings and presentations. For some organisations the availability of technology has been a lifesaver or business saver and for others it has created a new playground for wasted time, unproductive meetings and risky brand strategy. For […]

What is Motivational Interviewing?

What is Motivational Interviewing?

Motivational interviewing is on the rise globally and in Australia, especially in our capital cities- as many of our modern day occupations involve supporting and helping people to change- including healthcare, sports-coaching, social work, counselling, drugs and alcohol work and many others. It sounds rather glib: motivational interviewing- a bit like motivational speaking (I’m sorry […]

Motivational Interviewing and Motivation for Getting Through This

Motivational Interviewing and Motivation for Getting Through This

Like other areas of the community- it is time for us to focus on crisis management. We probably, nearly all, have loved ones who are in the most vulnerable risk group for Covid-19 and we all want to help. Many people are sensibly focusing on what can be done rather than what can’t. Ironically this […]

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